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Terms and Conditions

Last updated: January 28, 2026

Welcome to https://OSTERIADELBACCALA.foodorderhub.com (hereinafter, the "Site"). Access to and use of our services are governed by these Terms and Conditions (the "Terms"). By using the Site, the user (hereinafter, "You" or "the User") agrees to be fully bound by these Terms.

1. Service Description

The Site allows you to order food products online with the following options:

  • In-store pickup - No additional cost. You can order online and pick up your order in person at the selected store.
  • Table service - For orders consumed at the premises, a cover charge is applied in accordance with local regulations.
  • Home delivery - Free for orders above a specified amount. For orders below that amount, shipping costs may apply.
Note: Available products, prices, and delivery options may vary based on availability and geographic location.

2. Account and Registration

To place orders, you may be required to register an account. The User agrees to:

  1. Provide accurate, current, and complete information during registration
  2. Maintain the confidentiality of your login credentials
  3. Be responsible for all activities that occur under your account
  4. Immediately notify OSTERIADELBACCALA of any unauthorized use of your account
Important: OSTERIADELBACCALA reserves the right to suspend or delete accounts that violate these Terms or are used improperly.

3. Ordering Methods and Prices

3.1 Ordering Methods

The Site offers three main service options as described in Section 1.

3.2 Prices and Payments

Product prices are shown in Euros (€) and include VAT where applicable. OSTERIADELBACCALA reserves the right to:

  1. Change prices at any time
  2. Apply additional delivery charges based on distance or exceptional weather conditions
  3. Correct any pricing errors even after an order has been submitted

4. Payments

Payment can be made using the following methods:

  • Credit/Debit card
  • PayPal
  • Cash on delivery (where available)
  • Other electronic payment methods

All transactions are processed through secure, encrypted payment gateways. OSTERIADELBACCALA does not store users' credit card data.

5. Deliveries and Pickups

5.1 Delivery Times

Indicated delivery times are estimates and may vary based on:

  • Traffic conditions
  • Weather conditions
  • Delivery personnel availability
  • Current order volume

5.2 In-store Pickup

For in-store pickup, the User must present the order confirmation (via email or app) and identification if required. Orders not picked up within 24 hours of preparation time may be cancelled without refund.

6. Limitation of Liability

OSTERIADELBACCALA shall not be liable for:

  1. Delays or non-delivery due to force majeure events
  2. Errors in the delivery address provided by the User
  3. Allergies or adverse reactions to ingredients not reported by the User
  4. Indirect, consequential, or punitive damages arising from the use of the service

The maximum liability of OSTERIADELBACCALA in case of issues with an order is limited to the value of the order itself.

7. Changes to Terms

OSTERIADELBACCALA reserves the right to modify these Terms at any time. Changes will become effective upon posting on the Site. Continued use of the Site after such changes constitutes acceptance of the new Terms.

8. Contact

For questions, clarifications, or complaints regarding these Terms and Conditions, please contact:

OSTERIADELBACCALA

Ludovico Ariosto 5/4, STRA, VE, 30039, Italy

maltawebhost@gmail.com

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